The game itself is the next step in ensuring your troubleshooting on a properly updated playing field. Tap Settings -> General -> Software update.Step 3: Update and Relaunch Make Sure Your Phone is Up to DateĮnsuring your operating system is properly updated can often help its ability to interface with other applications. If your device does not power on, or displays a red battery icon, you may need to recharge your device.Press and hold the Sleep/Wake Button to power the device back on.Swipe the slider with your finger to turn the device off.Press and hold the Sleep/Wake Button until a red slider appears.Remember, it's important to give your phone a rest sometimes. It's amazing how often turning devices on and off again can help a wide range of technical issues. Press the Home button and relaunch the app.Double-click the Home Button to preview your recently used apps.To close any applications running in the background on an iPhone 8 or earlier: Swipe up to force-close any active apps.Swipe up from the bottom left corner and pause slightly in the middle of the home screen. To close any applications running in the background on an iPhone 10 or later: Therefore, we recommend closing down any apps running in the background, just to make sure none of them are keeping you from a good time. It is important to limit the number of variables that may be interfering with running a particular application (specifically, that Riot game you're trying to enjoy). We recommend doing the following regardless of the issue you're experiencing, which could either fix the problem or narrow down the issue. There are three main things that could happen when attempting to play a mobile game: the game's frozen, the app has crashed, or it won't download in the first place. It's time to troubleshoot your Apple device.įirst off, it's important to analyze what exactly is going wrong. Before you get madder than a Molediver, here are some steps you can try to get back in game as soon as possible. You're settling in on the couch to play on your phone, ready to climb the ranks and master some team comps when, suddenly, the game.
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